The check out process on Saturday 11/3/18 was very slow. I only had an oil change but it took about 20 minutes to pay and pick up my car. There were 2 people working the counter and two other customers in front of me, both of the customers had issues but I think they could have checked me out and then come back to these customers.
Service Desk people did not even acknowledge that customers were entering service area. Two were busy on computers with no customer in front of them. One was busy taking customer car in for oil change. It seems like people have forgotten that the customer is supposed to be the most important.
I noticed when heading out to work that my inspection sticker was expired and panicked. I did not have an appointment but they said no problem we'll take care of it. I Ieft it there all day and picked it up after work. You guys rock!!!