Read ALL my prior reports. You seem to mysteriously delete any and all negative ones... have never received any feedback of your social media bad reports I made either. My time is to valuable, email me directly at firstname.lastname@example.org so I can have a trail as these messages never arrive to GM.
I was very impressed with the wonderful service I received at Rick Hendrick Chevrolet, mainly because even though the timing couldn't have been worse, during the holiday season, and Royal Chevrolet was booked up until January 2, 2018 and where I have always received wonderful service as well, Hendrick Chevrolet found the problem over a 3 day period, my thanks to Chandra, her manager Pat, Dave w/ Courtesy Shuttle and Marcus who worked very hard to resolve the problem, for their outstanding service!!
I had a 130 appointment and arrived about 15 minutes ahead of time. I asked when I arrived if they were on time. Advised about 2 hours behind as 6 technicians had left. I asked if they resigned yesterday as if not why was I notnotified as I live about 2 hours away.and had made other appointments. I did not have time to wait that long and rescheduled another appointment. It was horrible as I sat there for 2 hours.