This was my first experience with Hendrick but will not be my last. It was also my first new vehicle purchase in several years. The entire staff at Hendrick Richmond were an absolute pleasure to deal with. My sales associate was Jeff Moore and I can’t say enough good things about him. It was a pleasure to deal with him and I look forward to recommending Hendrick and Jeff to friends and family for their next car purchase. The entire process was very stress free and laid back with no pressuring from Mr. Moore at all. I felt that I was in control throughout the buying process and he was very attentive to my needs and concerns. Hats off to the Hendrick team on this purchase, they definitely made a positive impression on me.